Product Overview
With 95% of Cyber Attacks originating from email, the requirement for Email Security is critical to everyone. Protection is a nonnegotiable for employees working online, sharing confidential data with customers and partners and making use of file-sharing services or other unsanctioned applications.
Email Security protects against inbound and outbound email-borne threats. This includes malware, spam, phishing, DHA and DDoS attacks, deliberate or accidental data leaks, outages, and social engineering attacks.
With the addition of Email Continuity and Archiving components, you have a complete security solution. Armata offers Email Security to the market as a service, with all the support required to assist you in maintaining your security on a 100% available platform.
The Mimecast Email Security solution is backed by nearly two decades of continuous enhancement and practical applications, trusted by tens of thousands of customers and millions of users globally.
Optional integration into proactive alerting and use of our incident response ensures that your email remains secure.
Why buy
Single consolidated security solution for your Email.
User Awareness Training, Data Protection and Brand Protection options.
Centralised management console and comprehensive reporting.
Assists with compliance to GDPR, POPIA, PCI etc. Offers continuity, archiving and Data recovery services.
Available for on premises Email environments, as well as Hosted Exchange and Office 365.
How it works
Features & Benefits
Support Options Matrix
The Mimecast Support service options are listed in a matrix showing the difference between basic and advanced:
Decription | Basic Support | Advanced Support |
---|---|---|
Initial Response SLA via email (Business Hours) | 12 | 1 |
After Hours support Call logging via email | ||
P1 critical Issue Phone Support | ||
24/7/365 Phone Support Call Logging | ||
Priority Phone Support Desk | ||
Notification of Resolution of Support Call | ||
Periodic Updates of Support Status | Client phone in or email for updates | Client phone in or email for updates |
System Optimisation Assessment – Anually | ||
Change Requests – SLA (Business Hours) | 12 | 2 |
Monthly Report Presented with Mimecast = 600 users or more | ||
Priority 1 | 6 | 3 |
Priority 2 | 6 | |
Priority 3 | 12 | |
Priority 4 | 24 |